Frequently Asked Questions

What time is check-in and check-out?

Check-in is at 1 pm and check-out is by noon.



What is your cancellation policy?

Rio RV Park requires 24-hour notice for changes or cancellations to daily or weekly rentals. If a cancellation is not submitted within that time, guests will be charged a cancellation fee of $15.

No refunds are issued for early departure except in the event of a government-mandated evacuation due to inclement weather.



Do you offer after-hours check-in?

Yes! RVers are welcome to check in after-hours using our self-check-in service.



Do you have someone to answer your calls 24/7?

Absolutely! We have a live operator available 24/7. Contact information will be provided upon check-in.



Are you a pet-friendly park?

Well-behaved pets are welcome at Rio RV Park. Dogs must be on a leash at all times. And cats are to remain indoors only. Please pick up after your pets.

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