Frequently Asked Questions
What time is check-in and check-out?
Check-in is at 1 pm and check-out is by noon.
What is your cancellation policy?
Rio RV Park requires 24-hour notice for changes or cancellations to daily or weekly rentals. If a cancellation is not submitted within that time, guests will be charged a cancellation fee of $15.
No refunds are issued for early departure except in the event of a government-mandated evacuation due to inclement weather.
Do you offer after-hours check-in?
Yes! RVers are welcome to check in after-hours using our self-check-in service.
Do you have someone to answer your calls 24/7?
Absolutely! We have a live operator available 24/7. Contact information will be provided upon check-in.
Are you a pet-friendly park?
Well-behaved pets are welcome at Rio RV Park. Dogs must be on a leash at all times unless enjoying our off-leash, fenced-in dog park. And cats are to remain indoors only. Please pick up after your pets.